Question 1

How accurate is the transcription?

Accepted Answer

Our AI delivers up to 99% accuracy for clear audio recordings in English. Accuracy may vary with audio quality, accents, and background noise. For optimal results, we recommend using clear audio recorded in a quiet environment with minimal background noise.

Question 2

What languages do you support?

Accepted Answer

InstantTranscriber supports 90+ languages. You can let the app auto-detect the language or choose one explicitly. Supported languages include: English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish, Norwegian, Norwegian Nynorsk, Danish, Finnish, Polish, Czech, Slovak, Slovenian, Hungarian, Romanian, Bulgarian, Croatian, Serbian, Bosnian, Russian, Ukrainian, Greek, Turkish, Arabic, Hebrew, Persian, Urdu, Hindi, Bengali, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Thai, Vietnamese, Indonesian, Malay, Chinese, Japanese, Korean, Cantonese, Afrikaans, Amharic, Assamese, Azerbaijani, Bashkir, Belarusian, Tibetan, Breton, Catalan, Welsh, Estonian, Basque, Faroese, Galician, Hausa, Hawaiian, Haitian Creole, Armenian, Icelandic, Javanese, Georgian, Kazakh, Khmer, Latin, Luxembourgish, Lingala, Lao, Lithuanian, Latvian, Malagasy, Maori, Macedonian, Mongolian, Maltese, Burmese, Nepali, Occitan, Punjabi, Pashto, Sanskrit, Sindhi, Sinhala, Shona, Somali, Albanian, Sundanese, Swahili, Tajik, Turkmen, Tagalog, Tatar, Uzbek, Yiddish, and Yoruba. If you need another language, contact us - chances are we support it.

Question 3

How long does transcription take?

Accepted Answer

Most files are processed within minutes. A 60-minute recording typically takes 3-5 minutes to transcribe, depending on audio quality. Longer files or files with lower audio quality may take more time. Our system will provide an estimated completion time when you upload your file.

Question 4

Does InstantTranscriber identify different speakers?

Accepted Answer

Yes! InstantTranscriber automatically detects and labels different speakers in your audio (e.g., SPEAKER_00, SPEAKER_01). You can toggle speaker identification on or off when viewing your transcripts, giving you the flexibility to see clean plain text or detailed speaker-labeled conversations based on your needs.

Question 5

Can I get timestamps with my transcriptions?

Accepted Answer

Absolutely! InstantTranscriber includes precise timestamps showing when each segment was spoken (in MM:SS or HH:MM:SS format). You can toggle timestamps on or off in the transcript viewer, allowing you to get clean text or time-coded transcripts perfect for referencing specific moments in your audio.

Question 6

How accurate is the speaker identification?

Accepted Answer

Our speaker identification works best with clear audio where speakers have distinct voices and minimal overlap. Accuracy improves with good recording quality, distinct speakers, and minimal background noise. While very reliable for most recordings, you can always review and manually adjust speaker labels if needed during editing.

Question 7

What audio and video file formats do you support?

Accepted Answer

We support all major audio formats including MP3, M4A, WAV, FLAC, OGG, and AIFF. We also support video formats MP4 and MOV - we automatically extract the audio from video files for transcription. If you have a file in a different format, you may need to convert it before uploading. We recommend MP3 files for the best balance of quality and file size.

Question 8

What export formats do you offer?

Accepted Answer

We offer multiple export formats to fit your workflow: TXT (plain text), SRT and VTT (subtitle formats with timestamps), DOCX (Microsoft Word document), and PDF. You can choose to include or exclude speaker labels and timestamps based on your needs. Premium users get clean exports without watermarks.

Question 9

Is there a limit to file size or duration?

Accepted Answer

Free accounts can upload files up to 50MB and 35 minutes in length. Pro accounts can upload files up to 1GB and 10 hours in length. Enterprise accounts have customizable limits based on your needs. If you need to transcribe longer audio, you can split your file into smaller segments.

Question 10

Can I edit the transcription after it's generated?

Accepted Answer

Yes, all plans include access to our online editor where you can make corrections or adjustments to your transcript. The Pro plan includes advanced editing features like speaker identification, custom timestamps, and the ability to add notes or annotations.

Question 11

How do I control speaker labels and timestamps in my transcripts?

Accepted Answer

When viewing any transcript, you'll see checkboxes at the top of the viewer for "Show speakers" and "Show timestamps". Toggle these on or off to customize how you view your transcription. These settings persist across all your transcripts during your session, so once you set your preference, it applies to all future transcriptions you view.

Question 12

Can I record audio directly on the webapp without uploading a file?

Accepted Answer

Yes! InstantTranscriber includes a built-in recording feature that allows you to record audio directly in your browser. Simply click the record button on the webapp to start capturing audio instantly - no need to upload files or use external recording software. This makes it perfect for recording interviews, meetings, notes, or any other audio content on the spot.

Question 13

Can I record audio from another browser tab or application?

Accepted Answer

Yes! In Chrome and Edge browsers, you can use our "Record another tab" feature to capture audio from any browser tab or system application. This is perfect for transcribing webinars, online meetings, YouTube videos, streaming content, or any audio playing on your computer. Simply click "Record another tab", select the source you want to capture, and make sure to check "Share tab audio" in the permission dialog. This feature is not available in Safari or Firefox due to browser limitations.

Question 14

Can I transcribe audio and video from URLs instead of uploading files?

Accepted Answer

Yes! You can now transcribe audio and video directly from any public URL. Simply paste a direct link to an audio or video file in the "Paste a link" option next to the upload area. We support the same formats as file uploads: MP3, M4A, WAV, FLAC, OGG, AIFF for audio, and MP4, MOV for video. The URL must be publicly accessible without login requirements.

Question 15

What are the requirements for URL imports?

Accepted Answer

For URL imports to work, the link must be: 1) A direct file URL (not a webpage), 2) Publicly accessible without login, 3) Using HTTP or HTTPS protocol, 4) Within the same size and duration limits as regular uploads (50MB/35min for free, 1GB/10h for premium). For platforms like YouTube, you would need a direct file link that you have rights to use, not the YouTube page URL.

Question 16

How does the free trial work?

Accepted Answer

Our free plan allows you to transcribe up to 3 files per day (maximum 35 minutes each) without any time limit. No credit card is required to use the free plan. To access additional features or transcribe more content, you can upgrade to one of our paid plans at any time.

Question 17

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll retain access to your paid features until the end of your current billing period. We also offer a 30-day money-back guarantee for new subscribers if you're not satisfied with our service.

Question 18

Do you offer discounts for students or nonprofits?

Accepted Answer

Yes, we offer special pricing for educational institutions, nonprofit organizations, and students. Please contact our sales team with verification of your status to learn more about our discount programs and how to apply.

Question 19

Is my data secure?

Accepted Answer

Yes. We use bank-level encryption to protect your files during upload, processing, and storage. All data is transmitted using secure HTTPS connections, and we employ multiple layers of security to protect your information from unauthorized access.

Question 20

What happens to my audio files after transcription?

Accepted Answer

By default, audio files are automatically deleted 7 days after processing to protect your privacy. Pro and Enterprise users have the option to extend storage or request immediate deletion. Your transcription text remains in your account until you choose to delete it.

Question 21

Do you share my data with third parties?

Accepted Answer

We never sell your data or share it with third parties for marketing purposes. We only process your data to provide our services. In some cases, we may use trusted third-party providers for specific functions (like hosting), but they are bound by strict data processing agreements.

Frequently Asked Questions

General Questions